Do More With Your Data

3 Changes Utility CFOs Should Embrace

Utilities have been on the defensive with the COVID-19 pandemic crippling much of America and its consumers. Finances are strained, people are hurting, and many companies are in the midst of trying to recover from such a horrific blow. And, the same is true...

Smart Forms

The Power of Smart Forms

COVID-19 has drastically changed the way we do business with one another. From requiring masks at businesses to keeping our distance from others, we've all had to change the way we live and work in order to keep everyone safe. These safeguards have created an...

Customer Experience

How Customer Experience (CX) Directly Affects Utility Companies

One of the most exciting things happening today is the growing focus on customer experience. Customer experience design (CX design) is the design of the entire customer journey, from the moment a potential customer first enters a company's doors to the moment a...

Four Changes Utilities Need to Make in 2021

Adapting to new circumstances is one of the things humans do best. We see where we lack and make improvements accordingly through ingenuity, hard work, or dumb luck. These are adaptations and changes we think utilities need to make this year to create better...

The Lightning Network is Poised to Disrupt Utility Payments

The Lightning Network is Poised to Disrupt Utility Payments This is Part Two in my series concerning cryptocurrency and the utility industry. You can find Part One here. Scalability is one of the most pressing issues facing mainstream adoption of bitcoin and other...

SaaS Model for Utility Companies: An Operational Expenditure

There is an ongoing contentious discussion about the Software as a Service (SaaS) model and its role as capital expenditure (CapEx) or operational expense (OpEx). And we’re here to throw in our two cents as well. For a basic refresher, let’s discuss what CapEx and...

The Case for Bitcoin and Utilities

Utility companies have historically been behind when it comes to technological innovation for consumers. Online billing portals, SMS payments, and app development have become mainstream in only the last ten or so years. It’s safe to say that suggesting utility...

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