Frequently Asked Questions
Yes. Nudge facilitates the Sub Merchants with payment links after the successful KYC verification. Sub Merchants can use this payment link while sending Nudges to the Customers. Customers can use these links to make payments.
No, right now Nudge supports only business emails.
Creating a preference-based email list that includes a checkbox for users to opt-in to their mailing list ensures that customers know which emails they’re signing up for and how often they’ll be receiving emails from you.
You can email us at [email protected] and we will get back to you within 24 hours. You can also raise a ticket using Zendesk support
Nudge provides a platform for your businesses to improve strategic reach to the customer base more efficiently and effectively using new technologies and innovations. Success relies on a thoughtful approach to triggering nudge interactions and the application of proven multichannel tactics.
We send all the important reminders and offers to customers. Customers can act promptly using Nudge’s communication platform on desktop and mobile devices.
Nudge supports Email, SMS, Push Notifications & WhatsApp.
Nudge allows you to segment your customers into different lists based on their preferences to send personalized content. It can be in the form of Email, SMS, WhatsApp notifications, push notifications, and many other channels. Nudge terminology is used for Customers to take prompt actions on the reminders, notifications, messages sent by you (e.g., bill/payment reminders, email campaign, new offers, etc.).
Nudges are entirely permission-based. We are providing a separate Customer Preference page to offer personalized solutions.