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6 Benefits of using WhatsApp Business API for your Business
Businesses need effective customer communication to engage their customers and drive call-to-action. Though there are different channels of communication, WhatsApp has turned out to be a revolutionary messaging platform carving its place as a business communication...
Omnichannel CPaaS for Healthcare Industry: Applications and Advantages
CPaaS is a ground-breaking technology that is providing healthcare organizations with the opportunity to completely upgrade the way they interact with their patients, stakeholders, and within the organization. It enables them to incorporate a cloud-based...
Why Should Your Utility Company Go Mobile?
Key Topics Covered Utility customers face trouble with resolving their queries, bill payments, and other service requests through traditional phone calls or in-person interactions. The utility industry is working hard to go digital and come up with apps that can...
Monay, powered by Nudge, to be a part of Global FinTech Fest as a Silver Sponsor
Hyderabad/Mumbai, India, 8 September 2022 — Tilli Software India Pvt Ltd, a digital payment experience cloud with a CPaaS solution, is excited to announce its participation as one of the Silver Sponsors at the third annual Global FinTech Fest at the Jio Convention...
5 Reasons to Use a CPaaS for Your Business and the Best Ones For Your Company
If you want to improve your communication with customers, a CPaaS might be just what you're looking for. We'll walk you through the benefits of CPaaS and how it works. What is a CPaaS? CPaaS stands for Communications Platform as a Service. It's a cloud-based SaaS...
How to Deliver an Incredible Customer Engagement Experience in the New Digital World
We live in a digital world, where customer experience is king. So the question is, how do you create a customer experience that feels like magic? The customer experience is a broad concept that includes your interactions with a company and its products or...
What is CPaaS?
Business owners are always looking for new ways to improve their companies. And when you hear about CPaaS (communication platform as a service software), you might think: "That's a pretty wonderful tool — but how can it help me?" A cloud-based software platform...
What is Digital Customer Engagement?
Digital customer engagement is an umbrella term covering all the ways your customers interact with your brand online. It includes social media posts, blog posts, email newsletters, and more. When we talk about customer engagement, though, we're not just talking...
Tax Tips for Small Businesses
Utilities have been on the defensive with the COVID-19 pandemic crippling much of America and its consumers. Finances are strained, people are hurting, and many companies are in the midst of trying to recover from such a horrific blow. And, the same is true...
Small Business Customer Communication Tips
As the world continues to move more into the digital space, learning to adapt to the changes in customer communication has become pivotal for the survival of small businesses. Ultimately your customers are looking for an instant solution to their needs, and as a...
Digitally Signing, Cryptocurrency, And More: Five Things Utility Companies Should Embrace In 2022
It's 2022, and technology has continued to move forward, creating more streamlined customer payments and interaction processes. Here are five trends that are becoming expectations for utility companies and beyond in the digital world. Digital Signatures Paper...
How To Write Emails That Create Conversions
If you remember that one time that Instagram shut down and everyone panicked, then this is for you. The truth is, you don't own social media, but you do own your email list. Unfortunately, however, many business owners struggle with creating email content that...
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