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Customer Communication Tips For 2022
You want to connect and communicate with your customers. Still, with growing marketing and communication technology and platforms, it can be hard to know the best way to meet your customers where they are and build authentic communication channels. So here are some...
What Is Nudge?
Nudge is an advanced tool created to elevate your customer experience and communication. Nudge has everything you need to collect revenue, connect with your customers, and transform your business through exceptional billing services, event-based communication, and...
How To Streamline Your Business In 2022
Are you ready for rapid growth in your small business for 2022? If the answer is yes, it's time to audit your process and streamline your business so you can handle your growth sustainably. While we all want to increase revenue and reach, keeping up with new...
Is Sms Marketing The New Email?
SMS — or text messaging — is a powerful tool for marketing and customer communication. While email marketing tends to be the most significant focus, SMS marketing allows instant content delivery and less competition in their inbox. What Is SMS Marketing And How...
How Energy Customers Are Becoming More Savvy — And What You Need to Do About It
Utility companies have one goal: to keep the lights on and help us do the same. In today's interconnected world, we all want to be able to control our lives, and now we want to do the same with our utilities. These companies are tasked with making sure that the...
Why Holistic Digital Transformation is Key for Utility Companies
Utilities are changing. The industry is shifting from a centralized power supply model to an increasingly decentralized, customer-centric, and digital model. It's increasingly important that utility companies embrace a holistic digital transformation to entirely...
Where the Utility Industry Is Headed
The future’s so bright, you're gonna need some shades. The utility industry is changing, and at an ever-increasing speed. New trends and new advances are making the industry more exciting than ever before. The Internet of Things Advances in the Internet of Things...
How 5G Technology is Disrupting the Utility Sector
Utilities have had two main ways of monitoring their grids in the past. The first has been to use human inspectors and technicians, going out into the field and looking at things manually. The second has been to put sensors in the field, which can send information...
The Digitalization and Decentralization of Utilities and How to Plan For It
Utility companies are in an exciting position right now. They are responsible for providing the same infrastructure we use to get around, keep our food cold, and our families safe. But they're also faced with a lot of change — and competition — in an industry that...
How the Utility Industry is Collecting Payments Easier, Quicker, and At Scale
It's true: collecting payments for utilities is a tough gig. Between keeping up with new regulations, managing a constantly changing client base, and maintaining relationships with clients that have been in business for decades, there's so much coming at you all...
The Blockchain and Utility Revolution
It's no secret that we're in the midst of a revolution. As blockchain technology becomes more and more prevalent, it's clear that there will be no end to how our lives are transformed by this new innovation. The way we think about money is changing, and with it,...
Why Your Utility Company Should Go Mobile
For those of you who are paying attention, the utility industry has been working hard to build mobile apps that make it easier than ever to communicate with your company. This means that customers can pay bills, set up automatic payments, or submit service requests...
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