by Nudge | Feb 2, 2023 | Blog, Customer Communication, WhatsApp for Business
Businesses need effective customer communication to engage their customers and drive call-to-action. Though there are different channels of communication, WhatsApp has turned out to be a revolutionary messaging platform carving its place as a business communication...
by Nudge | Jan 9, 2023 | CPaaS, Healthcare Industry
CPaaS is a ground-breaking technology that is providing healthcare organizations with the opportunity to completely upgrade the way they interact with their patients, stakeholders, and within the organization. It enables them to incorporate a cloud-based communication...
by Nudge | Nov 7, 2022 | CPaaS, Customer Experience, Nudge
Key Topics Covered Utility customers face trouble with resolving their queries, bill payments, and other service requests through traditional phone calls or in-person interactions. The utility industry is working hard to go digital and come up with apps that can...
by Nudge | Jun 30, 2022 | CPaaS, Customer Experience
If you want to improve your communication with customers, a CPaaS might be just what you’re looking for. We’ll walk you through the benefits of CPaaS and how it works. What is a CPaaS? CPaaS stands for Communications Platform as a Service. It’s a...
by Nudge | Jun 1, 2022 | Customer Experience
We live in a digital world, where customer experience is king. So the question is, how do you create a customer experience that feels like magic? The customer experience is a broad concept that includes your interactions with a company and its products or services....
