by Nudge | Jun 1, 2022 | Customer Experience
We live in a digital world, where customer experience is king. So the question is, how do you create a customer experience that feels like magic? The customer experience is a broad concept that includes your interactions with a company and its products or services....
by Nudge | May 25, 2022 | Nudge
Business owners are always looking for new ways to improve their companies. And when you hear about CPaaS (communication platform as a service software), you might think: “That’s a pretty wonderful tool — but how can it help me?” A cloud-based...
by Nudge | May 4, 2022 | Customer Experience
Digital customer engagement is an umbrella term covering all the ways your customers interact with your brand online. It includes social media posts, blog posts, email newsletters, and more. When we talk about customer engagement, though, we’re not just talking...
by Nudge | Apr 26, 2022 | Business
Utilities have been on the defensive with the COVID-19 pandemic crippling much of America and its consumers. Finances are strained, people are hurting, and many companies are in the midst of trying to recover from such a horrific blow. And, the same is true globally....
by Nudge | Mar 30, 2022 | Customer Experience, User Experience
As the world continues to move more into the digital space, learning to adapt to the changes in customer communication has become pivotal for the survival of small businesses. Ultimately your customers are looking for an instant solution to their needs, and as a...
