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Utility Companies Need go Mobile

Why Should Your Utility Company Go Mobile?

Key Topics Covered Utility customers face trouble with resolving their queries, bill payments, and other service requests through traditional phone calls or in-person interactions. The utility industry is working hard to go digital and come up with apps that can...

What is CPaaS?

Business owners are always looking for new ways to improve their companies. And when you hear about CPaaS (communication platform as a service software), you might think: "That's a pretty wonderful tool — but how can it help me?" A cloud-based software platform...

What is Digital Customer Engagement?

Digital customer engagement is an umbrella term covering all the ways your customers interact with your brand online. It includes social media posts, blog posts, email newsletters, and more. When we talk about customer engagement, though, we're not just talking...

Tax Tips for Small Businesses

Utilities have been on the defensive with the COVID-19 pandemic crippling much of America and its consumers. Finances are strained, people are hurting, and many companies are in the midst of trying to recover from such a horrific blow. And, the same is true...

Small Business Customer Communication Tips

As the world continues to move more into the digital space, learning to adapt to the changes in customer communication has become pivotal for the survival of small businesses. Ultimately your customers are looking for an instant solution to their needs, and as a...

How To Write Emails That Create Conversions

If you remember that one time that Instagram shut down and everyone panicked, then this is for you. The truth is, you don't own social media, but you do own your email list. Unfortunately, however, many business owners struggle with creating email content that...

Customer Communication Tips For 2022

You want to connect and communicate with your customers. Still, with growing marketing and communication technology and platforms, it can be hard to know the best way to meet your customers where they are and build authentic communication channels. So here are some...

What Is Nudge?

Nudge is an advanced tool created to elevate your customer experience and communication. Nudge has everything you need to collect revenue, connect with your customers, and transform your business through exceptional billing services, event-based communication, and...

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