by Nudge | Mar 14, 2022 | Customer Experience, Tilli
It’s 2022, and technology has continued to move forward, creating more streamlined customer payments and interaction processes. Here are five trends that are becoming expectations for utility companies and beyond in the digital world. Digital Signatures Paper...
by Nudge | Dec 27, 2021 | Customer Experience, Tilli
Utility companies have one goal: to keep the lights on and help us do the same. In today’s interconnected world, we all want to be able to control our lives, and now we want to do the same with our utilities. These companies are tasked with making sure that the...
by Nudge | Dec 20, 2021 | Tilli
Utilities are changing. The industry is shifting from a centralized power supply model to an increasingly decentralized, customer-centric, and digital model. It’s increasingly important that utility companies embrace a holistic digital transformation to entirely...
by Nudge | Dec 13, 2021 | Tilli
The future’s so bright, you’re gonna need some shades. The utility industry is changing, and at an ever-increasing speed. New trends and new advances are making the industry more exciting than ever before. The Internet of Things Advances in the Internet of...
by Nudge | Dec 6, 2021 | Tilli
Utilities have had two main ways of monitoring their grids in the past. The first has been to use human inspectors and technicians, going out into the field and looking at things manually. The second has been to put sensors in the field, which can send information...
by Nudge | Nov 29, 2021 | Tilli
Utility companies are in an exciting position right now. They are responsible for providing the same infrastructure we use to get around, keep our food cold, and our families safe. But they’re also faced with a lot of change — and competition — in an industry...
