by Nudge | Nov 21, 2021 | Tilli
It’s true: collecting payments for utilities is a tough gig. Between keeping up with new regulations, managing a constantly changing client base, and maintaining relationships with clients that have been in business for decades, there’s so much coming at...
by Nudge | Nov 8, 2021 | Tilli
It’s no secret that we’re in the midst of a revolution. As blockchain technology becomes more and more prevalent, it’s clear that there will be no end to how our lives are transformed by this new innovation. The way we think about money is changing,...
by Nudge | Nov 1, 2021 | Technological Innovation, Tilli
For those of you who are paying attention, the utility industry has been working hard to build mobile apps that make it easier than ever to communicate with your company. This means that customers can pay bills, set up automatic payments, or submit service requests...
by Nudge | Oct 24, 2021 | Software, Tilli
Whether you’re a startup or a mature, established utility provider, you may have overlooked the role that your utility billing software plays in your business’s efficiency and profitability. After all, dozens of factors influence the way your company...
by Nudge | Oct 17, 2021 | Customer Experience, Tilli
For many people, their utility companies are an inconvenience: they only come into contact with them when they need to pay a bill or respond to an unexpected outage or come home to a flooded basement. But in today’s world, where consumers expect a personalized,...
by Ali Saberi | Oct 12, 2021 | Business, IT Infrastructure, Technological Innovation, Tilli
Utilities have been on the defensive with the COVID-19 pandemic crippling much of America and its consumers. Finances are strained, people are hurting, and many companies are in the midst of trying to recover from such a horrific blow. And, the same is true globally. ...
